Privacy policy

Last Updated: 17th October 2024

At QTFill Laboratories, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you do not wish to provide necessary personal data to us (We will indicate to you when this is the case, for example, by making this information clear in our registration forms), we may not be able to provide you with our goods and/or services. 


1. Information We Collect

We may collect personal information about you when you:

  • Visit our website

  • Create an account

  • Place an order for products

  • Subscribe to our newsletter

  • Contact us for customer support

The types of personal information we may collect include:

  • Name

  • Contact information (email address, phone number)

  • Payment information

  • Medical Certification

  • Any other information you voluntarily provide

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your orders or inquiries

  • To improve our products and services

  • To send you marketing communications (with your consent)

  • To comply with legal obligations

3. Disclosure of Your Information

We may disclose your personal information to:

  • Third-party service providers (e.g., payment processors, delivery services) to assist us in providing our services

  • Law enforcement agencies, regulatory bodies, or as required by law

  • Any other party with your consent

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of your personal information

  • Withdraw your consent to use your personal information

  • Make a complaint if you believe we have breached your privacy rights

To exercise any of these rights, please contact us at info@qtfill.com.au.

6. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

QTFill Laboratories
Level7/ 131 Wickham Terrace. Spring Hill. QLD 4000
info@qtfill.com.au
133 979 / 0455 000 000